Shipping policy

1. Processing time: order verification, cutting, quality inspection, and packaging. All orders are sent to the manufacturer for shipping within 24 hours of order placement. Manufacturers and FBA require an additional 2-4 business days to process orders.

2. Delivery time: refers to the time from our warehouse to the customer's delivery address. Please note that orders received on weekdays will be scheduled for the next day and orders received on weekends will be scheduled on Monday.

3. Our website www.niluto.cn provides shipping services to North America and Europe. Shipments to European and American residents will be sent randomly via Amazon, USPS or UPS. For Canadian residents, shipments will be sent via reliable logistics providers including Amazon, Canada Post, and others. Unable to specify carrier. We are pleased to offer free shipping, with an estimated delivery time of 5-7 days. Please note that international delivery times may vary.
4. According to feedback from the distribution center, Alaska customers still need 5-7 shipping days, but for Hawaii customers, we (Hyperlite) do not provide direct mail service, so customers need a freight forwarder.

5. Taxes: Tax-free in the United States.

6. As mentioned above, all products on our website offer free shipping and customers will receive their packages within 5-7 days. In case of special circumstances such as out of stock, package loss during transportation, etc., we will contact the customer promptly.